Mediator

Ko te Rau o te patu-te-rangi o tenei ra.

As part of the Mediation training we are learning about the characteristics of behaviour when dealing with conflict.   

Responses to conflict

people act differently when they are involved in a conflict.

1.Turtle

Characteristics of a turtle

• Denial
• Avoidance
• Withdrawal
• Lose

Teddy Bear:

Characteristics of a teddy bear

• Suppression
• Accommodation
• Acts as though nothing is the matter
• Put up with it for the sake of peaceful
• Stays cheerful, but refuses to talk about, the problem
• Often feels cross with him herself afterwards
• lose-win situation

Shark

Aggressive, control.                                             

Situation

win-lose

• Set out to prore another person wrong
• Refuse to take no for an answer.
• Shout people down
• Outsmart them
• Lay law clown

Fox

Compromising

Win- some-lose-some

• Do what’s fair
• Divide equally
• Avoid clash of wills
• Makes concession to  keep  the friendship

Owl

Characters

• Co-operative
• Problem solving
• Situation win win
• I want to win but i want you to win too
• I will state my needs and listen to yours
• Brainstorm ideas to solve a problem
• Make concessions to keep a friendship
• Negotiate a mutually acceptable solution